Messages

Messages within a conversation.

📄️List messages in a conversation

Paginated transcript (oldest last). When `around` is supplied the

📄️Send a message in a conversation

Sends a reply to the customer on the conversation's channel (WhatsApp,

📄️Search messages in a conversation

Case-insensitive body search (Postgres ILIKE; `%`/`_` in the term are

📄️Forward a message into other conversations

WhatsApp's 'Forward': the message's text and files arrive as a NEW agent

📄️Withdraw a message we sent from the customer's device

Take back one of OUR messages — Telegram only, and only inside the 48

📄️Mark a conversation as read

Marks the conversation read by the acting agent: advances every unread

📄️Mark a conversation unread from one message onward

The per-message inverse of `markConversationRead`. Rewinds the ACTING

📄️Broadcast a typing indicator

Broadcasts an ephemeral `typing` event to the OTHER subscribers of the

📄️The utility templates this thread can send

The Page's own templates only — the library is not sendable until it is