Tasks
Follow-ups โ "call this person on Thursday". The general version of a need the codebase had already solved twice narrowly.
Follow-ups
'Call this person on Thursday.' Defaults to OPEN work, soonest first,
Write down a follow-up
Write down a follow-up
Edit or close a follow-up
Closing records WHO and WHEN โ 'who said this was handled' is the first
Remove a follow-up
Remove a follow-up