A ticket and its thread (marks it read for the caller)

GET 
/api/help/tickets/:ticket

The author's own ticket, or any ticket of the workspace for a member holding support_tickets.manage_all. Anything else is 404. The thread holds replies and status changes only — never internal notes or internal events. Files are short-lived signed links.

Request

Responses

200

The ticket.

404

Resource not found (or not visible to the current tenant).