Open a support request (Help → Support)

POST 
/api/help/tickets

Files a support ticket and tells the platform team. The workspace, the author and the role come from the session; type, status and priority in the body are ignored. Problem reports keep their own endpoint (POST /api/help/issue-reports) and become problem tickets. Shares the report rate limit (429).

Request

Responses

201

Opened. reference is the number to quote (ST-000043).

422

The request failed validation.

429

Rate limit exceeded.

Response Headers

X-RateLimit-Limit

Request quota for the current window.

X-RateLimit-Remaining

Remaining requests in the current window.

Retry-After

Seconds to wait before retrying.