Send one of Amazon's templated, order-bound messages
POST/api/conversations/:conversationId/amazon/messages
Messaging API v1 (doc 72 §4.2): Amazon itself e-mails the buyer, adds
the order number, translation and its own notices, and keeps the
message in the seller's history. The type must be one Amazon offers on
the order now. Text limits per type: 2000 (confirmOrderDetails,
confirmDeliveryDetails, confirmServiceDetails, unexpectedProblem),
800 (confirmCustomizationDetails), 400 (digitalAccessKey); files
only for warranty, legalDisclosure, invoice (required) and the
two optional ones; at most 5. Text may not carry e-mail addresses,
phone numbers, non-Amazon links or emoji (amazon.reply.contact_info).
Recorded in the thread as the agent's message, already delivered.
Request
Responses
- 201
- 401
- 403
- 404
- 422
The recorded message.
Not authenticated. code: account_disabled means the member's seat was deactivated in this workspace: the session is over even though the token was not revoked (clients sign out and clean up).
Authenticated but not allowed.
Resource not found (or not visible to the current tenant).
The request failed validation.