List a contact's conversations

GET 
/api/contacts/:contactId/conversations

Returns the conversations linked to a single contact across every channel and department, of any status, newest first — the one-person, cross-channel history shown in the inbox contact panel. Readable by anyone who can view the contact (agent+). Each item carries the same embedded contact + assigned_user summaries as the conversation list.

Request

Responses

200

A page of the contact's conversations.

401

Not authenticated. code: account_disabled means the member's seat was deactivated in this workspace: the session is over even though the token was not revoked (clients sign out and clean up).

404

Resource not found (or not visible to the current tenant).